Refund policy
Return & Refund Policy
We want you to be fully satisfied with your purchase.
Returns are accepted within 7 days of delivery. Items must be unused, unworn, and in original condition with tags attached.
To request a return, please contact us with your order number and reason for return.
Non-returnable items:
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Sale items
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Gift cards
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Worn or damaged products
Once we receive and inspect the returned item, refunds will be processed to your original payment method within 5–10 business days.
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
If your order arrives damaged or you receive the wrong item, contact us within 48 hours of delivery.
For any questions, contact us at:
info@foldeshop.co.uk